Last updated: 4/30/2025
Effective Date: April 30, 2025
Welcome to Outclasshub.com ("we," "us," or "our"), a platform based in Naples, Florida, dedicated to connecting families with quality educational providers in their area. Your privacy is important to us, and this Privacy Policy explains how we collect, use, share, and protect your personal information in compliance with applicable laws, including the Family Educational Rights and Privacy Act (FERPA), the Children’s Online Privacy Protection Act (COPPA), the Florida Digital Bill of Rights (FDBR), and the Florida Information Protection Act (FIPA).
1. Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
Personal Information: When you register, contact us, or use our services, we may collect your name, email address, phone number, postal address, and preferences for educational providers. If you are a parent or guardian, we may collect information about your child (e.g., age or grade level) with your consent.
Children’s Information: For users under 13, we obtain verifiable parental consent before collecting personal information, as required by COPPA. This may include a child’s name, age, or educational interests.
Automatically Collected Information: We collect device information (e.g., IP address, browser type), usage data (e.g., pages visited), and cookies to enhance your experience. See our Cookie Policy below.
Educational Provider Information: Providers may share business details (e.g., name, contact information, and service descriptions) to be listed on our platform.
2. How We Use Your Information
We use your information to:
Connect families with educational providers based on preferences and location.
Communicate with you, including responding to inquiries and sending service updates.
Improve our platform through analytics and user feedback.
Comply with legal obligations, such as FERPA and COPPA, and protect against fraud or unauthorized access.
We practice data minimization, collecting only the information necessary to provide our services, as required by Florida law.
3. How We Share Your Information
We share your information only as described below:
Educational Providers: We share family contact information (e.g., name, email) with providers you choose to contact, with your consent.
Service Providers: We work with trusted third parties (e.g., hosting or analytics providers) who process data on our behalf under strict confidentiality agreements.
Legal Requirements: We may disclose information to comply with laws (e.g., FERPA, FIPA), respond to legal processes, or protect our rights and safety.
Aggregated Data: We may share non-identifiable, aggregated data (e.g., website usage statistics) with partners for analytics or marketing.
We do not sell or rent personal information, including children’s data, as prohibited by Florida student privacy laws.
4. Your Rights Under Florida and Federal Law
As a Florida resident, you have the following rights, subject to verification:
Access: Request confirmation of whether we process your personal data and access that data.
Correction: Request correction of inaccurate personal data.
Deletion: Request deletion of your personal data, subject to legal retention requirements.
Opt-Out: Opt out of targeted advertising, data sales, or processing of sensitive data (e.g., children’s data or precise geolocation).
Parental Rights: Parents may exercise these rights on behalf of children under 18, including consenting to data collection for children under 13 per COPPA.
To exercise these rights, contact us at admin@outclasshub.com. We will respond within 45 days, as required by FDBR.
5. Children’s Privacy
We comply with COPPA by obtaining verifiable parental consent before collecting personal information from children under 13. Parents may review, delete, or refuse further collection of their child’s data by contacting us. For users aged 13–17, we may collect data with parental or user consent, as required by Florida law defining “child” as under 18.
6. Data Security
We implement reasonable security measures, including encryption and access controls, to protect your information. In the event of a data breach, we will notify affected Florida residents within 30 days, as required by FIPA, and take steps to mitigate harm.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and analyze usage. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings. We use:
Essential Cookies: Necessary for website operation.
Analytics Cookies: Track visitor metrics (e.g., page views) to improve our services.
You may opt out of non-essential cookies by adjusting your browser settings or contacting us.
8. Third-Party Links
Our website may link to third-party sites (e.g., educational providers’ websites). We are not responsible for their privacy practices. Review their policies before sharing information.
9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, we delete inactive accounts after two years, per FDBR retention guidelines.
10. Changes to This Privacy Policy
We may update this policy to reflect legal or operational changes. We will notify you of material changes via email or website notice. Check this page periodically for updates.
11. Contact Us
For questions, concerns, or to exercise your data rights, contact us at:
Outclasshub.com
Email: admin@outclasshub.com
Address: 2125 Biscayne Blvd, Ste 204 #19107
Phone: +1 (239) 427-1096